What's covered
- Workmanship: our labour is guaranteed for 6 months. If a fault relates to work we did, we'll return and fix it.
- Parts: the parts we fit carry the manufacturer's warranty, and if a part we supply fails within that period we handle the claim and refit it at no labour charge.
- Batteries: replacement batteries come with the manufacturer's warranty, typically 2 to 3 years.
Our guarantee covers faults in the work we carried out. It does not cover fair wear and tear, pre-existing faults, or issues unrelated to the work we did. If something we worked on is not right, call us and we will come back and put it right.
Warranty-safe logbook servicing
Servicing with us doesn't affect your new-car warranty. Under Australian Consumer Law you can use any qualified mechanic, as long as the service follows the manufacturer's schedule and uses suitable parts, which is how we service. We stamp your logbook. More on our logbook service page.
Your consumer rights
On top of any guarantee we offer, you have rights under Australian Consumer Law that can't be excluded. Our guarantee is in addition to those rights, not instead of them.
If something isn't right
Call us. Tell us what's happened, and we'll sort it out. Standing behind our work is the whole point of doing it properly in the first place.